Your privacy

You can explore these guides without giving Clearer your personal information.

Search and reading settings

The website search runs in your browser. This site’s code does not send your search words to a search service. Search words appear after the # in the search page address. They may remain in your browser history or in a link you share. Please search for topics, without personal details. Page colour, text size and contrast settings are saved on your device where your browser allows this.

Worksheet answers

You can type answers into worksheets. The answers stay in this open browser tab when you move between Clearer pages. Clearer does not send them to a server or save them in browser storage. Closing or reloading the page may lose them.

Choose “Download my answers” to request a text file. Check that the file has saved before closing the page. You can print your answers too. Clearer’s read-aloud button does not read your worksheet answers.

“Clear my answers” removes the answers from that worksheet in this tab. It does not delete a downloaded file or printout. On a shared device, clear each worksheet you used and close the tab. Choose carefully where you keep and share any copies.

The connected Android app

The Clearer Android app opens this website using a browser component. It does not create a separate Clearer account. The same search, reading settings, message forms and worksheet rules apply.

Worksheet answers stay in the open page. Closing the app or reloading may lose them. Download a copy to keep. Your browser may share reading settings between the app and website.

The app can store a general connection-help page on your device. This does not store your answers or a collection of guides for offline reading. Your browser may also keep its usual website cache.

Messages you send

The independent advice form sends your email address, message and optional name to me, using FormSubmit. The website feedback form sends your message and feedback type to the same inbox. If you choose “Tell us about this page”, its title and address are included. On the “Give feedback” page, you can add a page name or leave it empty. Your email is optional for website feedback. Feedback is not posted as a public comment. Search words are removed from the page address sent with feedback. FormSubmit processes your message and keeps a copy for 30 days. The email copy is also held in my inbox; that copy is not automatically deleted after 30 days.

Both forms open FormSubmit in a new tab so you can complete its sending steps and any check that you are a person. Its own cookies and privacy terms apply. Read FormSubmit’s privacy policy (PDF).

Your unsent words are kept in the open page, including when you close and reopen the message box or move between Clearer pages. Feedback drafts stay with the page they are about. Clearer does not save them in browser storage. Leaving or reloading the page may lose them. Nothing in the message box is sent by Clearer until you choose Send message or Send feedback.

Please keep a first enquiry brief. Do not include medical records, bank details or private information about someone else. You can use the contact form to ask about your message or request deletion.

How visits are counted

The counter adds one when you open or reload a Clearer page. Moving between guides in the same open page does not add another visit. This is a count of visits, not different people.

Counting starts from the date shown beside the total. Visits before that date are not included. The counter needs JavaScript and a working connection.

The counter saves only a total and its start date. It does not use cookies or save an identifier on your device. It does not record your name, IP address, search words or which pages you read.

Hosting and advertising

This site has no public comments. The products page includes links marked “Ad”. Clearer may earn money if you buy through these links. This income will help maintain the website and My Life My Say app, and provide free advocacy. The retailer’s privacy and cookie policies apply when you visit its website. Hosting is provided by ChatGPT Sites, which may process connection and access information under its own policies.

Read-aloud

Read-aloud uses your browser or device’s speech service. Depending on the voice and device, that service may process the public guide text remotely. Clearer does not ask you to type private information for read-aloud.

Links to other websites

When you follow an external link, that website’s own privacy and cookie policies apply.

Clearing your reading preferences

Choose “Cream” and turn larger text and high contrast off to return to the usual view. You can clear saved preferences in your browser’s site settings.