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My support staff job description and person specification

Part A helps you draft the job description. Part B helps you draft the person specification. Adapt the examples to your own support. This worksheet is not an employment contract. Download your answers before closing the page.

Part A — Job title and purpose

Example: Personal assistant. Support me to live my chosen everyday life. What should this job make possible for you?

A — Employer and supervision

Who is the legal employer? Who will give day-to-day instructions, support the worker and deal with concerns? If a provider employs them, record that arrangement.

A — Work area, hours and job type

Record the general area, usual days and hours, duration or type of job, and any travel, nights or weekends. Explain how changes are agreed. Keep your full address out of a public advert.

A — Pay, expenses and training costs

Record proposed pay, how often it is paid, expenses and required training. Who has checked the funding and current legal requirements? Do not promise unconfirmed terms.

A — Everyday tasks

Choose what applies: communication, shopping, meals, home tasks, work, appointments, interests or relationships. Describe the actual help needed and what you want to do yourself.

A — Personal care and specialist tasks

List only tasks that apply. What training, competence checks, equipment or professional delegation are needed before each task? Keep unnecessary clinical details out of public information.

A — How I want support

Example: Ask before helping. Give me time to respond. Use my communication method. Respect my privacy, culture, relationships and home. What wording fits you?

A — Boundaries, records and concerns

What records are needed? How should information stay private? Who should the worker contact about a concern or something outside their training?

A — Induction and review

Who will arrange training and support? How will you check the job is working? What needs to happen before duties or contractual terms change?

Part B — Essential skills and qualities

List only what the role needs. Example: listens carefully, respects my choices, follows agreed plans and knows when to ask for help. Explain how each requirement relates to a duty.

B — Skills needed before particular tasks

Which abilities must be present when appointed? Which can be learnt during induction before the task begins? State any necessary competence check.

B — Desirable skills and experience

What would be useful but is not essential? Example: familiarity with my communication method or local activities. Consider skills from other work, volunteering and life experience.

B — Practical requirements and adjustments

Are driving, particular qualifications or other requirements really needed? What alternatives or reasonable adjustments could work? Get advice before restricting applicants by a protected characteristic.

B — How applicants can show the skills

For each criterion, plan a question, example or appropriate demonstration. Example: How would you help me make a choice when I need more time? Use a consistent approach.

B — Recruitment checks and accessible applications

Who will arrange references, right-to-work checks and the eligible DBS process? How can applicants request adjustments or another application format?

Final review before sharing

Read both documents with the person whose support this is. What needs changing? Who checks wording, funding and employment paperwork? Record the date and next review.

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