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Your life and support · England

Advocacy and speaking up

Finding independent help and having your views heard.

38 guides to choose from.

Finding advocacy

Having a say and planning support

Complaints and challenging decisions

Rights & choices

When a service treats you unfairly

Shops, banks and other services should be accessible. You can ask for help with disability-related barriers.

Read this guide
Rights & choices

Your local NHS board

Your area has an integrated care board. People call it the ICB.

Read this guide
Rights & choices

Taking your complaint to an ombudsman

An ombudsman is an independent complaints service. It can look at some complaints that remain unresolved.

Read this guide
Rights & choices

Ask your MP for help

MP means Member of Parliament. Your MP represents the area where you live.

Read this guide
Rights & choices

Seeing your records

Ask to see your records and get help to correct mistakes.

Read this guide
Rights & choices

Getting information about you

Get information held about you and challenge mistakes or missing records.

Read this guide
Rights & choices

Asking public bodies for information

Ask public bodies for recorded information about policies, spending and decisions.

Read this guide
Advocacy

Getting advocacy that works for you

This guide is for adults in England. An advocate helps you be heard when dealing with services.

Read this guide
Care & support

Complain about adult social care

This guide is about adult social care in England. A complaint tells a service that something has gone wrong.

Read this guide
Care & support

When you disagree about CHC

CHC means NHS Continuing Healthcare. It can pay for some adults’ care. You can challenge a decision you disagree with.

Read this guide
Care & support

What is the CQC?

CQC is short for Care Quality Commission. This guide is about England.

Read this guide
Money & rights

Getting ready for a benefits appeal

Prepare evidence, ask for adjustments, understand the hearing and follow up the decision.

Read this guide
Money & rights

I want more say about my money

Ask for more control or report problems with an appointee, attorney, deputy or informal helper.

Read this guide

Specialist and statutory advocacy

Police, court and hospital support

Find support that works for you

Different advocacy services have different rules. Ask which service can help with your situation.

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