Advocacy · England
Help to understand and speak up
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This guide explains different types of advocacy.
Advocacy means support to understand your choices and have your views heard.
An advocate helps you say what matters to you.
An advocate can help with a particular problem.
This may be called community advocacy.
The law gives some people a right to an advocate.
There are different rules for different situations.
Ask the council which service could help you.
Self-advocacy means speaking up for yourself.
You can get support to do this.
Peer advocacy means help from someone with similar experiences.
For example, another person with a learning disability might support you.
Citizen advocacy usually means help from a volunteer.
The volunteer gets to know you over time.
Group advocacy means people speaking up together.
You might ask together for a service to change.
An independent advocate should put your rights and wishes first.
They can question the services making decisions about your care.
Family and friends can help too, but their role is different.
Some people can tell an advocate what they want them to do.
This is called instructed advocacy.
Other people need the advocate to find out their wishes in other ways.
This is called non-instructed advocacy.
What you can do next
Tell the council what you need help with.
Ask how to contact an advocacy service.
Find your council Web pageFuller informationThis link opens another website.
It may use harder words.
More useful links
- POhWER: what is advocacy? Web page
Find out how an advocate can help you understand your choices and have your say.
These links open other websites.
They may use harder words.
Finding the right type of advocacy
Independent support, speaking up for yourself and being heard together.
An introduction to advocacy routes · England
Advocacy required by law
The main routes include Care Act advocacy, independent mental capacity advocacy (IMCA), independent mental health advocacy (IMHA), NHS complaints advocacy and children's advocacy. Each has its own rules. Care Act advocacy can also cover safeguarding and some assessments when young people prepare for adult services.
Self-advocacy and peer advocacy
Self-advocacy means expressing your own views and standing up for your rights, with support if you want it. Peer advocacy means support from someone with similar experiences. Groups can help people build confidence and learn from each other.
Citizen, community and group advocacy
Citizen advocacy usually involves a volunteer building a continuing relationship with one person. Community or professional advocacy may help with a particular problem. Group or collective advocacy brings people together to raise shared concerns. Local names and availability vary.
Instructed and non-instructed advocacy
An instructed advocate follows the person's directions. Where a person cannot give instructions about a particular issue, non-instructed advocacy explores their communication, wishes, life and rights. It does not mean the advocate simply chooses what they think is best.
Families, advisers and representatives
Family and friends can help someone speak up, but they are not automatically an independent advocate. A solicitor, court representative, benefits adviser and advocate have different roles. Ask what help is included and whether any charge applies.
Ask the service to find the right route
Explain the decision or problem and the support you need. Ask about legal eligibility and locally funded support. An independent advocate should be able to challenge the organisations making decisions about your care, even when those organisations fund the service.
Words you could use
“I need help to understand this decision and have my views heard. Please help me find the right advocacy service.”
More useful links
- POhWER: what is advocacy? Web page
Find out how an advocate can help you understand your choices and have your say.
These links open other websites.
They may use harder words.
Where the information comes from
Links checked 26 October 2026.
These links open other websites.
They may use harder words.
- NICE: advocacy services for adults Web page
Guidance on independence, access, non-instructed advocacy and the range of services.
- NICE: advocacy guideline and definitions Web page
Definitions and guidance covering peer, self and other forms of advocacy.
- Southampton City Council: types of advocacy Web page
Explains common models. Its local service arrangements apply to Southampton only.
- Care and support statutory guidance: independent advocacy Web page
Care Act advocacy, including safeguarding and transition assessments.