Benefits & money · England
Planning and getting help with your money
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This guide is for people in England.
You can get help while keeping your own choices.
Make a money plan
Write down money coming in and money you spend.
Use pictures or a budget planner if these help.
Check when each payment arrives and each bill is due.
Weekly payments and monthly payments are different.
Plan for food, home, care, travel and things you enjoy.
Include costs that only happen sometimes.
Ask for a benefits check if money is short.
You do not have to solve every problem alone.
Choose safe support
Choose what help you want with money.
Agree what your helper can do and keep records.
Keep your PIN, passwords and security codes private.
Ask your bank about safe ways someone can help.
Check bills and costs
Check bills, subscriptions and payments.
Ask suppliers for information you can understand.
Ask about fees before saving or borrowing.
Savings can affect some benefits.
Get advice before giving away large amounts.
Get help with money problems
Get free debt advice if you may miss important payments.
Get urgent advice about court letters or losing your home.
Pause if someone pressures you to pay.
Contact your bank quickly if you think something is wrong.
Tell someone independent if a helper takes or controls money.
You can ask for support to stop financial abuse.
Get specialist advice about wills, inheritance and trusts.
Review your money plan when your life changes.
What you can do next
You can ask for accessible, confidential advice.
Tell the adviser about urgent letters and payment dates.
Find free debt advice Web pageThis link opens another website.
It may use harder words.
More useful links
- Find free debt advice Web page
Choose telephone, online or local advice.
- MoneyHelper budget planner Web page
A free tool for recording income and spending.
- Report suspicious messages or online fraud Web page
Official guidance and the current Report Fraud route.
- MoneyHelper: bill prioritiser Web page
Find which bills need urgent attention and where to get help.
- GOV.UK: safe authority to use another person’s bank account Web page
Read about the options with your bank or adviser.
- Dosh: money resources Web pageEasy Read resources
Guides and links about banking, benefits and managing money. Some resources are in Easy Read.
These links open other websites.
They may use harder words.
Everyday money, bills and debt
Build an accessible budget, plan ahead and get safe money support while keeping your choices.
Everyday money support · England
See what comes in and goes out
Make a simple record of income, bills and spending. Use bank statements, benefit letters and receipts to check it. Include costs that happen less often, such as repairs or annual bills. A calendar, pictures or separate lists may help. MoneyHelper has a free budget planner that someone you choose can use with you. Check whether income arrives weekly, every four weeks or monthly so dates do not get mixed up. A budget should include disability-related spending, care charges and the things that matter to your life, not only basic bills.
Turn the figures into a usable plan
Choose one period, such as a week or month, and work out money in, essential costs and what remains. Mark payment dates on a calendar or use pictures of each bill. Allow for annual charges, replacing equipment and irregular income. If there is a gap, check benefits and support rather than pretending a smaller food or heating budget will solve it. Use the blank worksheet with someone you choose.
Plan savings and larger decisions
You might save for an activity, replacement appliance or an unexpected bill. Set a realistic amount and review it without pressure. Ask about access, fees and whether money is locked away before opening an account. Savings, ISAs or inherited money can affect means-tested benefits even when the goal is important. Get a benefits check before a large transfer or gift. Use the inheritance guide for wills, trusts and property.
Agree the support you want
You might need help reading a bill, comparing costs or checking an account. Tell your supporter which tasks you want help with. Ask your bank about safe arrangements for assistance and accessible information. Do not share your PIN or banking password. A supporter should not assume that helping means owning your money or making every choice.
Set safe boundaries for a helper
Agree which tasks the helper can do, what you want to decide, what records they keep and when you will review the arrangement. Ask the bank about authorised ways to help, such as a third-party mandate where suitable; its powers depend on the bank and it is not appropriate if you cannot make the relevant decisions. Do not share your PIN, password or one-time security codes. A joint account or transferring money into a helper’s name can create additional risks and should not be the automatic solution.
Check bills, subscriptions and borrowing
Open bills with help if needed and check the service, amount and payment date. Ask suppliers for accessible information or a payment discussion early. Review subscriptions and renewals you no longer want. Before borrowing, check the total repayable amount, interest, fees and whether repayments fit the budget. Do not borrow because a stranger or friend pressures you, or take new credit simply to stop an adviser or creditor asking questions. Free debt advice can help compare options.
Get help with missed payments
Contact a free debt adviser early if you may miss rent, Council Tax, energy or other important payments. Explain any court papers, bailiff contact or risk of losing your home or essential supplies. Bring letters and account information. Ask the adviser to explain priorities and options in a format you understand before agreeing a repayment arrangement.
Watch for pressure and scams
Pause if someone pressures you to send money or reveal private information. Do not follow unexpected payment links when you cannot check they are genuine. If money has gone missing or you shared banking details, contact your bank promptly using a trusted contact route. In England, online fraud can be reported to Report Fraud through the official GOV.UK link.
Keep records and review help
Agree how you will check bills and spending together. If a helper controls access to your money, takes it without permission or makes you frightened to ask questions, tell someone independent you trust and seek support. Ask the bank about concerns. The right arrangement should protect your money and support your participation.
Think ahead with specialist advice
For wills, inheritance or a trust, ask a qualified adviser about the person’s wishes, legal authority, tax, benefits and care charges. Special tax treatment for some trusts does not mean every trust protects benefits. Use the deputyship and benefits guides if someone needs formal help managing finances.
Words you could use
“Please help me understand my bills and choices, and explain safe ways for someone to support me with money.”
More useful links
- Find free debt advice Web page
Choose telephone, online or local advice.
- MoneyHelper budget planner Web page
A free tool for recording income and spending.
- Report suspicious messages or online fraud Web page
Official guidance and the current Report Fraud route.
- MoneyHelper: bill prioritiser Web page
Find which bills need urgent attention and where to get help.
- GOV.UK: safe authority to use another person’s bank account Web page
Read about the options with your bank or adviser.
- Dosh: money resources Web pageEasy Read resources
Guides and links about banking, benefits and managing money. Some resources are in Easy Read.
These links open other websites.
They may use harder words.
Where the information comes from
Links checked 1 November 2026.
These links open other websites.
They may use harder words.
- MoneyHelper: budget planner Web page
Recording income and regular or changing costs.
- MoneyHelper: everyday money support Web page
Choosing support, banking arrangements and protecting access.
- MoneyHelper: help with debt Web page
Free advice, priority payments and urgent financial difficulties.
- GOV.UK: reporting scams Web page
Current reporting routes and protecting personal information.
- HMRC: trusts for vulnerable people Web page
Special tax treatment has specific conditions and is not a general benefits guarantee.
- MoneyHelper: budgeting for an irregular income Web page
Planning regular costs, higher-cost months and changing income.
- Office of the Public Guardian: bank access for someone else Web page
Authority, third-party mandates and limits.
- MoneyHelper: bill prioritiser Web page
Consequences of missed payments and routes to free debt help.
- GOV.UK: Universal Credit capital rules Web page
Savings, reporting and legitimate spending rules.
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