Safety & safeguarding · England
When someone takes over your home
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What cuckooing can look like
Cuckooing means taking over someone’s home to use for crime.
Someone might control your keys, visitors or rooms.
It can start with gifts or offers of help.
The person may seem like a friend.
They may later threaten you or take control.
Being exploited is not your fault.
Exploitation means someone uses you unfairly and harms you.
You can ask for help even when you feel unsure.
You might feel afraid to speak freely.
Someone may stop you choosing who visits.
These changes may show that you need support.
Get police help safely
Call 999 if you are in immediate danger.
Tell the operator where you are if you can.
Do not try to remove the person yourself.
If you cannot speak on a mobile 999 call, listen.
Press 55 when prompted to reach the police.
This does not tell police where you are.
Call 101 for a police report without an emergency.
You do not need to collect proof first.
Do not confront someone you think is exploiting another person.
Safe contact and safeguarding
Tell services how they can contact you safely.
Someone may check your phone or post.
Ask for help before changes that might increase danger.
Ask the council’s safeguarding team for help.
Safeguarding means helping people stay safe from harm.
Explain your support and communication needs.
Protect your home and get advice
Ask for housing advice if your home is at risk.
Get help with any notice or court papers.
Do not sign away your home under pressure.
Ask for a solicitor if police question you about crime.
A solicitor explains your legal rights.
Tell them about pressure or threats.
You can get independent support after a crime.
You do not have to report it to police first.
Ask Victim Support about help that suits you.
Ask who will help you regain control.
Your choices and relationships still matter.
Safety support should not punish you.
What you can do next
Call 999 for immediate danger.
For other concerns, contact police or your council safely.
Read police guidance about cuckooing Web pageThis link opens another website.
It may use harder words.
More useful links
- Police: recognising and reporting cuckooing Web page
Emergency and non-emergency reporting routes.
- Independent Anti-Slavery Commissioner: cuckooing Web page
Recognising home takeover and seeking help safely.
- Victim Support: Supportline Web page
Free 24-hour support, independent of the police.
- Find your council Web pageFuller information
Ask for adult safeguarding and housing support.
- Free advice if your home is at risk Web page
Housing Loss Prevention Advice Service.
- BTM: Easy Read home security information Web pageEasy Read resources
Booklets about keeping your home safer and preventing crime.
These links open other websites.
They may use harder words.
Cuckooing: when someone takes over your home
Recognise home takeover and exploitation, ask for safe support and get help to protect your home.
England · Adults, families and supporters · Emergency police routes also operate across the UK
What cuckooing means
Someone takes over all or part of your home to support criminal activity, such as storing drugs or weapons. They may decide who comes in, use your keys or stop you using a room. This can happen in rented, owned or supported housing. It is a form of exploitation: another person uses your circumstances for their own benefit and harms you. An unwanted visitor or disagreement is not automatically cuckooing, but threats and abuse still deserve help.
It may start as friendship or help
A person might offer company, money, food or practical help, then demand access to your home. They may invent a debt, threaten you or make you feel responsible for them. You may still see them as a friend or feel frightened about losing the relationship. Accepting help or initially inviting someone in does not make their later threats or control your fault. You can seek support even when you are unsure what to call the situation.
Changes that may show someone is being exploited
Notice whether the person has lost control of their home, seems afraid to speak freely, cannot see chosen visitors or is being pressured to store things or carry out tasks. Other changes may include damage, unfamiliar visitors, missing money or avoiding home. These signs are not proof by themselves. Having a learning disability, receiving support or having lots of visitors does not mean someone is involved in crime. Listen to the person and consider what has changed for them.
If there is danger now
Call 999 if someone is violent, threatens violence, there is immediate danger or a crime is happening now with the person still there. Tell the operator where help is needed if you can. If you cannot speak on a mobile 999 call, follow the prompts and press 55 when asked. This transfers the call to police; it does not reveal your location. The 55 system is not for landlines. If you can reach a safer place without increasing danger, do so; do not try to remove the person yourself.
Ask for help without confronting the person
For a non-emergency police report, call 101 or use your local police website when safe. Explain that you think your home, or someone else’s, is being taken over. You do not need to collect proof first. Avoid confronting suspected exploiters, investigating visitors, handling suspected drugs or putting yourself at risk to photograph events. If you are a supporter, speak privately with the person where safe and explain your concern without blame. A professional should follow safeguarding procedures and share urgent concerns promptly.
Tell services how to contact you safely
Explain if someone checks your phone, messages, post or appointments. Agree a safe contact method with the service; routine letters or calls might reveal that you sought help. Use a safer device or trusted person’s phone if available and safe. Changing passwords, deleting history or turning off tracking can sometimes alert an abusive person. Ask for tailored advice before changes that could increase danger. Do not save a detailed abuse record or safety plan on a shared device.
Ask the council for safeguarding support
Contact the council’s adult safeguarding team if an adult with care and support needs is being harmed or exploited. The Care Act enquiry duty applies where those needs leave the person unable to protect themselves from the abuse or risk. They do not have to receive a funded care package already. Ask how the council will work with police, housing and care services. Explain your wishes, communication needs and what would make you safer. If a child is at risk, contact children’s social care as well.
Protect your home as well as your safety
Tell a housing adviser and the council or housing provider that exploitation may be involved. Ask for a coordinated plan, rather than treating you simply as the cause of antisocial behaviour. This might consider safe access, emergency accommodation, repairs and essential support. A closure order or possession action can affect your access to home, so obtain legal advice immediately about any notice. Do not sign away your tenancy under pressure. A safeguarding report does not automatically guarantee that no housing action can follow.
If police suspect you of an offence
Tell your solicitor about threats, pressure, disability and anything you were forced to do. You can ask for free independent legal advice at the police station, including for a voluntary police interview. Ask for an appropriate adult if you need support under the relevant police rules; this person is separate from your solicitor. Exploitation may be legally important, but it does not create automatic immunity from investigation or prosecution. Use the police contact guide to understand the safeguards and get individual legal advice.
What the law currently says
The Crime and Policing Act 2026 contains a new offence of controlling another person’s home for specified criminal purposes without their consent. As checked on 1 November 2026, that offence has not yet been brought into force. The government’s 19 October update says guidance is being prepared before commencement. Police can already investigate relevant threats, violence, drug offences and other crimes. You do not need to wait for the new offence before reporting danger, seeking safeguarding support or asking for help with your home.
Independent support is available
Victim Support offers free help in England and Wales, whether or not you have reported a crime. Its Supportline is 08 08 16 89 111, available 24 hours every day. Ask about accessible communication, ongoing local support and how confidentiality works. You can also ask for advocacy to help explain your wishes at meetings. A relative, friend or support worker should not be your only contact if they may be involved in the exploitation.
Plan recovery with your choices central
Ask who will coordinate help and when the plan will be reviewed. Discuss practical needs such as reliable care, medicines, money, repairs and support to rebuild chosen friendships. If you move temporarily, ask about returning home and how your tenancy will be protected. Restrictions on visitors or independence should be individually considered, proportionate and legally justified. Safety support should help you regain control, not punish you for being exploited. If agencies do not respond, ask for a manager, an advocate and the relevant complaint route.
Words you could use
“I am worried someone is controlling my home. Please help me speak privately, agree a safe way to contact me and involve housing and safeguarding support.”
More useful links
- Police: recognising and reporting cuckooing Web page
Emergency and non-emergency reporting routes.
- Independent Anti-Slavery Commissioner: cuckooing Web page
Recognising home takeover and seeking help safely.
- Victim Support: Supportline Web page
Free 24-hour support, independent of the police.
- Find your council Web pageFuller information
Ask for adult safeguarding and housing support.
- Free advice if your home is at risk Web page
Housing Loss Prevention Advice Service.
- BTM: Easy Read home security information Web pageEasy Read resources
Booklets about keeping your home safer and preventing crime.
These links open other websites.
They may use harder words.
Where the information comes from
Links checked 1 November 2026.
These links open other websites.
They may use harder words.
- Metropolitan Police: cuckooing Web page
Definition, control, warning signs and reporting routes.
- Independent Anti-Slavery Commissioner: know the signs Web page
Seeking help without certainty and avoiding confrontation.
- Home Office: criminal exploitation and county lines Web page
Home takeover, other criminal offences, partner responses and the effects of closure orders.
- Police.uk: silent 999 calls Web page
Mobile-only 55 process, prompts and location limits.
- Refuge Tech Safety: secure your technology Web page
Monitored devices and safety planning before changes.
- DHSC: Care and support statutory guidance Web pageFuller information
Chapter 14: safeguarding criteria, participation and coordinated responses.
- GOV.UK: free police-station legal advice Web pageFuller information
Independent advice before police questioning.
- Home Office: Crime and Policing Act factsheet Web page
Updated 30 September 2026; new home-takeover offence enacted, with commencement checked separately.
- Crime and Policing Act 2026, Part 4 Web page
Section 65 is marked prospective; enactment is separate from commencement.
- UK Parliament: cuckooing commencement answer Web page
19 October 2026 ministerial confirmation that commencement awaits guidance.
- Victim Support: Supportline Web page
Free 24-hour support without needing a police report.
- Legal Aid Agency: Housing Loss Prevention Advice Service Web page
Help with threatened possession regardless of financial circumstances.