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Safety & safeguarding · England

When someone takes over your home

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Your home should be a place where you feel safe.

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What cuckooing can look like

Cuckooing means taking over someone’s home to use for crime.

Someone might control your keys, visitors or rooms.

It can start with gifts or offers of help.

The person may seem like a friend.

They may later threaten you or take control.

Being exploited is not your fault.

Exploitation means someone uses you unfairly and harms you.

You can ask for help even when you feel unsure.

You might feel afraid to speak freely.

Someone may stop you choosing who visits.

These changes may show that you need support.

Get police help safely

Call 999 if you are in immediate danger.

Tell the operator where you are if you can.

Do not try to remove the person yourself.

If you cannot speak on a mobile 999 call, listen.

Press 55 when prompted to reach the police.

This does not tell police where you are.

Call 101 for a police report without an emergency.

You do not need to collect proof first.

Do not confront someone you think is exploiting another person.

Safe contact and safeguarding

Tell services how they can contact you safely.

Someone may check your phone or post.

Ask for help before changes that might increase danger.

Ask the council’s safeguarding team for help.

Safeguarding means helping people stay safe from harm.

Explain your support and communication needs.

Protect your home and get advice

Ask for housing advice if your home is at risk.

Get help with any notice or court papers.

Do not sign away your home under pressure.

Ask for a solicitor if police question you about crime.

A solicitor explains your legal rights.

Tell them about pressure or threats.

You can get independent support after a crime.

You do not have to report it to police first.

Ask Victim Support about help that suits you.

Ask who will help you regain control.

Your choices and relationships still matter.

Safety support should not punish you.

What you can do next

Call 999 for immediate danger.

For other concerns, contact police or your council safely.

Read police guidance about cuckooing Web page

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