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Care & support · England

When your support may change

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This guide is about adult social care in England.

It explains what to do when your support may change.

A care plan explains the support arranged for you.

Tell the council if the plan no longer meets your needs.

You can ask the council to review your care plan.

A review means looking at the plan again.

The council must review it after a reasonable request.

Explain why you need the plan checked.

The council must involve you when deciding about changes to your plan.

Explain what help you still need.

Say what could happen without that help.

Ask the council to write down any proposed changes.

Ask it to explain the reasons in a way you understand.

A review may lead to a change in your support.

The council must consider your needs when changing your plan.

Tell the council straight away if essential support may stop.

Ask what help it will arrange while it reviews your plan.

You can ask for help to challenge a decision.

Ask about an advocate or legal advice.

Making a complaint does not automatically stop the change.

What you can do next

Ask the adult social care team for a review.

Tell them which needs your support is not meeting.

Find your council Web pageFuller information

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