Care & support · England
When your support may change
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This guide is about adult social care in England.
It explains what to do when your support may change.
A care plan explains the support arranged for you.
Tell the council if the plan no longer meets your needs.
You can ask the council to review your care plan.
A review means looking at the plan again.
The council must review it after a reasonable request.
Explain why you need the plan checked.
The council must involve you when deciding about changes to your plan.
Explain what help you still need.
Say what could happen without that help.
Ask the council to write down any proposed changes.
Ask it to explain the reasons in a way you understand.
A review may lead to a change in your support.
The council must consider your needs when changing your plan.
Tell the council straight away if essential support may stop.
Ask what help it will arrange while it reviews your plan.
You can ask for help to challenge a decision.
Ask about an advocate or legal advice.
Making a complaint does not automatically stop the change.
What you can do next
Ask the adult social care team for a review.
Tell them which needs your support is not meeting.
Find your council Web pageFuller informationThis link opens another website.
It may use harder words.
When your care or support may change
Ask for a review, explain your needs and question a reduction.
Adult care and support plans · England
Explain what could happen
Describe what has changed, what help you still need, and what could happen without it. Ask for the proposed changes and reasons in writing.
You should be involved
The council must review your plan following a reasonable request. It must involve you when deciding whether or how to revise it.
A review must reflect your needs
A review does not guarantee that every service or number of hours will stay the same. Government guidance says reviews must not be used to make arbitrary cuts.
Act promptly if essential help is at risk
Tell the council immediately and ask what support it will arrange while it reviews your plan. If you disagree, use its complaints process and seek advocacy or legal advice promptly. A complaint does not automatically stop a change.
Words you could use
“Please review my care plan. I am worried that this change will leave these needs unmet: …”
Where the information comes from
Links checked 26 October 2026.
These links open other websites.
They may use harder words.
- Care Act 2014, section 27 Web page
Reviewing and revising care and support plans.
- Care and support statutory guidance: chapter 13 Web page
See paragraphs 13.32–13.34 on changing plans, avoiding arbitrary cuts and interim support.